Unlock hundreds more features
Save your Quiz to the Dashboard
View and Export Results
Use AI to Create Quizzes and Analyse Results

OR
Sign inSign in with Facebook
Sign inSign in with Google
Quizzes > Computers & Technology > Computers & IT

Salesforce Admin Certification Mock Test - Are You Ready?

Think you can ace Salesforce administrator certification questions? Take the test now!

Difficulty: Moderate
2-5mins
Learning OutcomesCheat Sheet
Paper art quiz illustration showing Salesforce admin certification mock test elements on golden yellow background

Ready to level up your Salesforce career? Dive into our comprehensive salesforce admin certification mock test to challenge your understanding of core features, processes, and best practices. This free, timed quiz simulates exam conditions so aspiring admins can tackle real-world salesforce administrator certification questions, receive instant feedback, and refine strategies before test day. Along the way, you'll preview top salesforce admin practice exam scenarios designed to boost confidence, sharpen time management, and highlight strengths. Jump into our system admin quiz for a focused assessment, then broaden your skillset with a quick IT fundamentals test. Ready for the ultimate challenge? Start your mock test now and take the first step toward certification success!

What type of object would you create to store data unique to your organization?
Big Object
Standard Object
Custom Object
External Object
A custom object is used to store information that is specific to your company's needs. Standard objects come out-of-the-box and external objects map to data stored outside Salesforce. Big objects handle extremely large volumes of data for analytics. Salesforce Object Overview
Which field type should you use to provide a predefined set of values in a drop-down list?
Picklist
Number
Text Area
Date
A picklist field provides a dropdown of predefined values for users to select. Text area fields accept free-form text. Number and date fields capture numeric and date values respectively. Field Types
What is the maximum number of master-detail relationships allowed on a single object?
1
3
2
Unlimited
Salesforce allows up to two master-detail relationships on a custom or standard object. This limit ensures manageable data model complexity. Exceeding this limit requires alternative relationship types. Relationship Limits
Which of the following user licenses allows access to reports and dashboards but not to advanced CRM features?
Salesforce Platform
Chatter Free
Salesforce Platform
Lightning Platform Starter
The Salesforce Platform user license grants access to custom apps and objects including reports and dashboards. It does not include standard CRM functionality such as opportunities or leads. This license is often used for extended app users. User Licenses
Which profile setting controls the ability to read, create, edit, and delete records for an object?
Object Permissions
Record Types
Field-Level Security
Page Layouts
Object permissions in profiles determine CRUD (create, read, edit, delete) access for each object. Field-level security governs visibility of individual fields. Record types and page layouts affect record presentation. Profile Settings
What feature can you use to automate email alerts when a record meets defined criteria?
Escalation Rule
Validation Rule
Workflow Rule
Approval Process
Workflow rules can trigger immediate or time-based actions such as email alerts when record criteria are met. Validation rules enforce data quality but do not send emails. Approval and escalation processes serve different use cases. Workflow Overview
Which report format displays data in a grid with grouping by rows and columns?
Summary
Matrix
Joined
Tabular
Matrix reports allow grouping by rows and columns, creating a grid view. Tabular reports show simple lists. Summary reports group by rows only. Joined reports combine multiple blocks. Report Types
What is the default sharing model for new custom objects?
Public Read/Write
Controlled by Parent
Public Read Only
Private
By default, custom objects default to Private sharing, restricting access to record owners and their managers. You can change this in the sharing settings. Public Read/Write or Read Only are explicit settings. Sharing Model
Which tool would you use to import up to 50,000 records with basic field mapping?
Workbench
Data Loader
Import Wizard
API Integration
The Data Import Wizard supports up to 50,000 records with simple field mapping for common objects. Data Loader handles larger volumes and more complex operations. Workbench is more technical for API calls. Import Wizard
Which permission is required to create and edit workflow rules?
Author Apex
Manage Users
Modify Metadata Through Metadata API Functions
Customize Application
The Customize Application permission grants the ability to create workflow rules, validation rules, and other declarative customizations. Modify Metadata is more for API access. Manage Users deals with user administration. Author Apex allows code development. Permission Overview
What type of field would you use to automatically assign a unique value to each record?
Formula Field
Auto Number
Text
Roll-Up Summary
Auto Number fields automatically generate unique, incrementing values for each new record. Formula fields calculate values dynamically. Roll-up summary fields summarize child record data. Text fields accept manual input. Field Types
Which feature allows users to drag and drop fields on a record page in Lightning Experience?
Page Layout Editor
Schema Builder
Lightning App Manager
App Builder
The Page Layout Editor lets admins drag and drop fields and sections on record pages. App Builder is for customizing whole Lightning pages with components. Schema Builder shows object relationships. Lightning App Manager manages apps. Page Layout Editor
Which security setting restricts access to fields across profiles?
Record-Level Security
Field-Level Security
IP Range Restrictions
Profile Login Hours
Field-Level Security controls which profiles can view or edit specific fields. Record-Level Security (org-wide, sharing) controls records. Login hours and IP restrictions govern access times and locations. Field Security
What is the maximum number of characters allowed in a text area field (not long text)?
131,072
255
32,768
65,535
Standard text area fields support up to 255 characters. Long text area fields go up to 131,072 characters. Other limits apply to rich text or multi-select picklists. Field Types
What automation tool would you use to update child records when a parent record is saved without writing code?
Flow Builder
Apex Trigger
Approval Process
Process Builder
Process Builder can update related child records on parent record save declaratively. Flow Builder also can but is more advanced and separate. Approval Process routes records for approval. Apex triggers require code. Process Builder
Which report type allows you to include records without related child records?
Bucket Field
Cross Filter
Inner Join
Outer Join
An outer join report type includes parent records even if no related child records exist. Inner joins only show records with child matches. Cross filters refine existing report results. Bucket fields categorize data. Report Types
Which dashboard component allows you to display record details in Lightning Experience when clicking a chart slice?
Dynamic Gauge
Visualforce Component
Metric Component
Table Component
Table components can display detailed lists of records and support click-through in Lightning dashboards. Gauge and metric components display single values. Visualforce components embed custom pages. Dashboard Components
What feature must be enabled to use My Domain in Salesforce?
My Domain
Delegated Authentication
Single Sign-On Settings
Identity Connect
Enabling My Domain is a prerequisite for several features like Lightning login and SSO. It personalizes your org's URL. Other identity features build on My Domain. My Domain Overview
Which tool automates complex business processes with screen flows for users?
Workflow Rules
Approval Processes
Flow Builder
Process Builder
Flow Builder supports screen flows that guide users through multi-step processes with screens. Workflow and Process Builder are background automation tools without UI screens. Approval processes handle record approvals. Flow Overview
How can you restrict login to Salesforce from specific IP ranges at the profile level?
Network Access
IP Range in Profile Login IPs
Session Settings
My Domain Policies
Profile Login IP Ranges restrict user logins to specified networks per profile. Network Access sets org-wide trusted IP ranges. My Domain policies govern login flows. Session Settings configure session timeouts. IP Login Ranges
Which report filter type lets you filter on fields from related objects?
Bucket Field
Cross Filter
Scope Filter
Row-Level Formula
Cross filters allow you to include or exclude records based on related object criteria. Row-level formulas compute values for each row. Bucket fields group data without formulas. Scope filters set the primary objects in joined reports. Cross Filters
What is the primary use of the Schema Builder in Salesforce?
Configuring Security Settings
Designing Page Layouts
Visualizing and Editing Object Schema
Building Reports
Schema Builder provides a graphical interface to view and edit objects, fields, and relationships. It is not used for report or layout design. Security settings are managed elsewhere. Schema Builder
Which tool should an admin use for mass updating records with complex criteria and field mapping?
Mass Quick Action
Inline Editing
Import Wizard
Data Loader
Data Loader handles large volumes and complex field mappings for insert, update, or upsert operations. Import Wizard is for simpler imports. Mass Quick Actions and inline editing are for small sets of records. Data Loader
How can you expose a custom object tab only to certain user profiles?
Permission Sets
Field-Level Security
Profile Tab Settings
Sharing Rules
Profile Tab Settings control which tabs are visible, default off, default on, or hidden for each profile. Permission sets grant permissions but not tab visibility. Sharing rules deal with record access. Field-level security deals with fields. Tab Settings
Which feature allows dynamic display of fields based on record data in Lightning pages?
Component Visibility Filters
Page Layouts
Lightning Record Pages
Dynamic Forms
Dynamic Forms allow components and fields to be shown or hidden based on field values without layout changes. Visibility filters on components are separate and not at field level. Lightning record pages host components. Dynamic Forms
What is the function of a queue in Salesforce?
Store Draft Templates
Organize Reports
Hold Records for Groups of Users
Manage Login Requests
Queues hold records such as cases or leads for a group of users to work. They are not used for templates or login management. Reports are organized in folders. Queues Overview
Which automation tool is retired and replaced by Flow Builder in most use cases?
Assignment Rules
Workflow Rules
Process Builder
Approval Processes
Salesforce announced retirement of Workflow Rules in favor of Flow Builder for future automation. Process Builder remains but is also being consolidated into Flow. Approval and assignment rules remain separate. Retiring Workflow
How can you make a lookup field required only when a specific record type is selected?
Required in Field Definition
Use Page Layout Required Setting
Configure in Sharing Settings
Use Validation Rule with ISPICKVAL on RecordType
Validation rules allow conditional requirements using record type fields via ISPICKVAL or RecordTypeId. Field definition required applies always. Page layout required is not conditional per record type. Sharing settings are unrelated. Validation Rules
Which mechanism ensures referential integrity when importing child records before parents?
Data Loader Delete
Lookup Mapping
External ID and Upsert
Record ID Mapping
Using an external ID field and upsert operation, you can relate child records to parents that will be inserted in the same operation. Data Loader delete removes records. Lookup mapping requires existing Salesforce IDs. Record ID mapping demands import order. Upsert with External ID
What happens when you delete a master record in a master-detail relationship?
Deletion is blocked
Children convert to lookup relationship
Child records are also deleted
Child records become orphaned
In master-detail relationships, deleting the master record cascades deletion to its child records. Lookup relationships do not cascade by default. Deletion is allowed and children are removed. Relationship Overview
How can you deploy metadata changes between orgs without using change sets?
ANT Migration Tool
Inline Editing
Workbench IDE
Data Import Wizard
The ANT Migration Tool uses the Metadata API to retrieve and deploy components across orgs programmatically. Workbench is more manual for API calls. Data Import Wizard handles records, not metadata. ANT Migration Tool
Which report feature allows you to compare current period data to a previous period automatically?
Historical Trend Reporting
Row-Level Formulas
Bucket Fields
Cross Filters
Historical Trend Reporting captures data snapshots at scheduled intervals and compares periods automatically. Row-level formulas calculate on individual records. Bucket fields classify, and cross filters refine data. Historical Trend Reports
What is the recommended approach to automate record updates across multiple objects in a single transaction?
Multiple Workflow Rules
Before-Save Flow and After-Save Flow
Separate Process Builders
Apex Trigger with @future methods
Combining before-save flows for field updates and after-save flows for related object updates ensures transactions stay atomic and efficient. Workflow rules and Process Builder are less flexible. Apex triggers require coding. Flow Trigger Planner
Which setting must be configured to allow a community to display Salesforce data externally?
Enable Community Licenses
Enable Sites and Domains
Enable API Access
Expose Apex REST Services
To make data available in a community, you must configure licenses and profiles for the community user. Sites and domains alone do not grant community licenses. Apex REST and API access are developer features. Communities Setup
What is the maximum number of queueable jobs that can be added to the queue per transaction?
100
1
50
5
Salesforce allows up to five queueable jobs to be chained or added in a single transaction. This limit helps control asynchronous job usage. Exceeding it causes an exception. Queueable Limits
Which feature lets you embed a Lightning web component in a record page?
Lightning Container Component
Aura Component Bundle
Visualforce Page
Lightning App Builder
Lightning App Builder lets you drag and drop Lightning web components onto record pages. Container and Aura components are other frameworks. Visualforce is legacy UI technology. App Builder
When using an external ID field in upsert, what happens if no matching record is found?
Error occurs
Record is skipped
Record is updated anyway
A new record is created
During upsert with an external ID, if no existing match is found, Salesforce creates a new record using the data provided. If a match exists, it updates that record instead. Upsert Behavior
How can you control field visibility in Lightning Experience without page layouts?
Field-Level Security
Lightning Record Types
Dynamic Forms Field Visibility Conditions
Permission Sets
Dynamic Forms allow admins to set visibility rules on fields and sections on Lightning record pages without modifying page layouts. Field-level security controls whether fields are visible or editable at profile level across all pages. Dynamic Forms
What tool do you use to identify dependencies before deleting a custom field?
Where is this used? Button
Schema Builder
Apex Dependency Analyzer
Object Manager List Views
The 'Where is this used?' button in Object Manager shows references for fields in layouts, automation, and code. Schema Builder cannot list dependencies. Apex analyzer is for code. List views only show records. Field Dependencies
Which API can you use to retrieve metadata about custom objects programmatically?
REST API
Metadata API
Streaming API
Bulk API
The Metadata API is designed for retrieving, deploying, and modifying metadata such as custom objects and fields. REST and Bulk APIs handle data, not metadata. Streaming API is for event notifications. Metadata API
What is the impact on sharing when converting a master-detail to a lookup relationship?
No change in sharing
Children inherit parent sharing always
Sharing becomes controlled by lookup owner
Parent records become private
When converting to a lookup relationship, child record sharing shifts to the record owner or org-wide defaults, removing the cascade sharing of master-detail. You must then configure sharing rules if needed. Relationship Conversion
How would you implement a multi-step approval process that requires different approvers based on record criteria?
Single Approval with Entry Criteria and Step Criteria
Multiple Workflow Rules
Flow with Assignment Elements
Process Builder with Email Alerts
A single approval process can have multiple steps with entry and step-level criteria to route to different approvers. Workflow rules cannot handle multi-step approvals. Process Builder sends emails but doesn't handle approvals. Flow can but it's more complex. Approval Processes
In a scenario with large data volume, how can you optimize report performance?
Use Tabular Reports Only
Use Joined Reports for All Use Cases
Select Narrower Date Ranges and Indexed Fields
Disable Caching
Limiting date ranges and filtering on indexed fields helps Salesforce use selective queries for faster report performance. Tabular reports are not always optimal. Disabling caching slows performance. Joined reports are complex and slower. Report Selectivity
Which technique would you use to deploy a schema change to production without downtime?
Use Metadata API with DestructiveChanges Pre and Post
Use Data Loader
Directly edit production via Setup
Deploy via Change Set during off-hours
The Metadata API with a properly structured package including destructive changes can deploy schema updates without manual intervention and minimize downtime. Change sets may require activation windows. Direct edits risk errors. Data Loader works on data only. Metadata API Deployment
What strategy is best for migrating large attachments between orgs?
Inline File Export
Data Loader on Attachment Object
Export via Reports
Use the ContentVersion Object and Bulk API
Using ContentVersion with Bulk API is more efficient for migrating large files and attachments. Data Loader on Attachment is deprecated for Files. Reports cannot export attachments. Inline file methods are manual. Files Data Migration
How do you handle recursive triggers to prevent infinite loops in Apex?
Wrap Logic in try-catch
Remove Trigger Handler
Use Batch Apex instead
Use Static Variables to Track Execution
Static variables maintain state during a single transaction and prevent re-entry of trigger logic, thus avoiding recursion. Try-catch does not control logic flow. Batch Apex is for large jobs. Removing handlers disables functionality. Trigger Best Practices
Which tool allows for automated regression testing of customizations in a CI/CD pipeline?
Import Wizard
Selenium WebDriver Scripts
Manual QA
Data Loader CLI
Selenium WebDriver can automate UI tests for custom functionality and integrate into CI/CD pipelines. Data Loader CLI is for data tasks. Import Wizard is manual. Manual QA is not automated. CLI Testing
0
{"name":"What type of object would you create to store data unique to your organization?", "url":"https://www.quiz-maker.com/QPREVIEW","txt":"What type of object would you create to store data unique to your organization?, Which field type should you use to provide a predefined set of values in a drop-down list?, What is the maximum number of master-detail relationships allowed on a single object?","img":"https://www.quiz-maker.com/3012/images/ogquiz.png"}

Study Outcomes

  1. Apply core administration principles -

    Practice scenario-based questions covering user setup, security, data management, and automation to reinforce fundamental Salesforce admin skills.

  2. Analyze timed quiz performance -

    Simulate Salesforce admin certification mock test conditions to sharpen time management and proficiency in accurately answering admin questions.

  3. Identify knowledge gaps -

    Receive instant feedback on each Salesforce administrator certification question to pinpoint areas for improvement and guide targeted study.

  4. Interpret detailed explanations -

    Review step-by-step reasoning for correct and incorrect responses to deepen your understanding of Salesforce best practices.

  5. Boost exam-taking confidence -

    Track your scores and progress across key Salesforce admin practice exam topics to build assurance before the real certification test.

  6. Navigate real-world admin tasks -

    Master practical tasks such as workflow creation and data validation to prepare for hands-on scenarios on the Salesforce Admin Certification exam.

Cheat Sheet

  1. Data Modeling & Relationships -

    Review object relationships (lookup vs. master-detail) and field types by practicing schema builder on Trailhead and in your salesforce admin certification mock test scenarios. Remember the mnemonic "LAMP" (Lookup, Auto-number, Master-detail, Picklist) to recall common field setups. Real-world examples from Salesforce's official documentation show how proper data modeling boosts report accuracy.

  2. Security & Access Controls -

    Master profiles, permission sets, roles, and sharing rules by exploring use cases in the Salesforce Administrator Certification Questions bank. A handy tip: think "PRR" (Profiles, Roles, Rules) to organize your strategy for controlling user access. Sources like Salesforce Help and the Trailblazer Community emphasize best practices for least-privilege access.

  3. Automation Tools: Flow, Process Builder, and Workflow Rules -

    Differentiate when to use record-triggered Flow vs. Workflow Rules by practicing with sample flows in a free salesforce admin practice exam environment. Use the formula "Flow > Process > Workflow" to remember capabilities in ascending order (complexity and power). Official release notes and Salesforce's Automation Trailhead modules provide step-by-step examples.

  4. Reports & Dashboards -

    Solidify report types, filters, and dashboard components by creating matrix, summary, and joined reports in mock exam scenarios. Use the phrase "FSF" (Format, Summarize, Filter) as a quick checklist before running any report. The Salesforce Admin Certification Mock Test guide on Trailhead offers templates aligned with exam-weighted topics.

  5. Data Management & Import/Export -

    Practice using Data Loader and Data Import Wizard to insert, update, and delete records, referencing real-world CSV templates from university data science courses. Recall "LIUV" (Load, Insert, Update, Validate) to cover each step when handling mass data operations. Salesforce's own Data Management documentation provides best-practice guidelines and error-handling examples.

Make a Quiz (FREE) Copy & Edit This Quiz Create a Quiz with AI

Computers & IT Quizzes

Powered by: Quiz Maker