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Quizzes > Quizzes for Business > Human Resources

Conquer the Situational Judgement Test Practice Exam

Sharpen decision-making skills with realistic scenarios

Difficulty: Moderate
Questions: 20
Learning OutcomesStudy Material
Colorful paper art depicting a trivia quiz for Situational Judgement Test Practice Exam

Joanna Weib here - ready to put your situational judgement skills to the test? This free practice quiz offers realistic workplace scenarios and sharpens your decision-making strategies. Ideal for job candidates and professionals in public service roles, it can be freely tailored in our editor to match your study focus. Explore related Public Service Exam Practice Quiz and Counseling Theory Practice Exam, or browse all quizzes to find the perfect assessment for your needs.

A teammate consistently joins video calls late, delaying team discussions. What is the most appropriate initial response?
Begin meetings without them and let them catch up later.
Inform the manager immediately about the lateness issues.
Privately speak with the teammate to understand any challenges and encourage punctuality.
Criticize their lateness publicly at the start of the next meeting.
Privately discussing the issue shows respect and aims to identify root causes while encouraging punctuality. Immediate escalation or public criticism can damage trust and team morale.
You discover a minor error in a report that won't affect the final outcome but correcting it will take extra time. What should you do?
Correct the error quickly and inform stakeholders about the update.
Ask a colleague to fix it without telling anyone else.
Ignore it since it won't impact the result.
Include a note saying you noticed it but did not fix it.
Fixing the error and communicating ensures accuracy and transparency. Ignoring or hiding the issue can undermine credibility and trust.
A colleague seems upset after reading an email from a client. What is the best way to address the situation?
Approach them privately to offer support and clarify the client's feedback.
Make a joke about the email to lighten the mood in front of everyone.
Ignore it since it's not your concern.
Forward the email to the team leader without comment.
Offering private support shows empathy and can help the colleague manage stress. Public jokes or ignoring the issue can worsen morale and leave concerns unaddressed.
You have two simple tasks due at the end of the day and one urgent request from your manager. How do you prioritize?
Work on whichever task you feel like first to relieve stress.
Ask a colleague to do the urgent request for you.
Complete the manager's urgent request first, then finish the other tasks in order of due time.
Ignore the manager's request and stick to your original plan.
Addressing urgent managerial requests first demonstrates proper prioritization and respect for authority, while still meeting deadlines for other tasks.
Two colleagues are arguing over workspace allocation. What is the most constructive way to handle this?
Tell them to sort it out on their own.
Move both of them to a less desirable area.
Assign one of them a different location without discussion.
Mediate a private discussion to find a fair solution based on needs.
Mediating privately encourages open communication and collaborative problem”solving, leading to a fair and lasting resolution. Unilateral decisions can breed resentment.
You discover a coworker has been using company resources for personal gain. What is the appropriate action?
Confront them angrily in front of others.
Report the misuse through the proper ethics or compliance channel.
Join them if you also benefit.
Ignore it since it's not directly affecting your work.
Reporting through proper channels upholds ethical standards and ensures the issue is investigated impartially. Public confrontation or ignoring it can lead to unprofessional outcomes or legal risk.
A project deadline looms and your team lacks key information. Your manager is unavailable. What should you do?
Delay the deadline without notifying anyone.
Identify alternative sources for information and update stakeholders on your plan.
Proceed with assumptions and correct mistakes later.
Stop work until the manager returns.
Seeking alternative sources shows resourcefulness and maintaining communication keeps stakeholders informed. Blind assumptions or uncommunicated delays risk quality and trust.
Two high”priority tasks conflict for your time. One is critical to company strategy, the other is for a key client. What do you do?
Ignore one task and focus entirely on the other.
Work on the task you enjoy most.
Consult with your manager to clarify priorities before proceeding.
Split your time evenly regardless of impact.
Clarifying with management ensures alignment with strategic goals and client needs. Personal preference or arbitrary splitting can compromise results.
A team member refuses to take feedback, becoming defensive. How would you approach further coaching?
Give up since they are not receptive.
Use specific examples and ask for their perspective before offering suggestions.
Deliver feedback to their manager instead.
Send them a critical email to make your point.
Asking for their perspective and using examples fosters dialogue and reduces defensiveness. Avoiding or harsh methods can damage trust and hinder improvement.
You witness a vendor offering gifts to influence your procurement decision. How should you respond?
Return the gift and say nothing else.
Demand larger gifts to level the playing field.
Accept the gift and keep quiet.
Politely decline and report the offer to your compliance department.
Declining and reporting maintains ethical integrity and protects the company from conflicts of interest. Accepting or demanding gifts violates procurement policies.
Your department budget was cut, but workload remains the same. What is your best approach?
Request everyone to work unpaid overtime.
Lay off team members without consulting management.
Continue as before and hope nothing changes.
Reassess priorities, propose resource reallocations, and discuss options with leadership.
Reassessing priorities and consulting leadership shows proactive resource management and realistic planning. Ignoring changes or unilateral decisions can cause chaos or low morale.
A peer takes credit for your work in a meeting. What is an effective way to handle this?
After the meeting, privately clarify your contributions with the peer and the manager if needed.
Send an angry email to the entire team.
Call them out publicly in front of everyone.
Do nothing and accept it.
A private clarification preserves professional relationships and ensures your work is recognized. Public confrontation or inaction can damage trust or let the issue persist.
You're asked to share confidential data with a new partner before an NDA is signed. What should you do?
Post the data on a shared drive for convenience.
Explain that you need a signed NDA before sharing sensitive information.
Delay indefinitely without explanation.
Send the data now since the partner seems trustworthy.
Requiring an NDA protects the company's information and ensures legal compliance. Sharing prematurely or obstructing without reason risks security and trust.
You're under pressure to finish a report but discover a conflicting data source. How do you proceed?
Investigate the discrepancy, note any uncertainty, and inform stakeholders of your findings.
Use the original data without mentioning the conflict.
Make up data that aligns with the desired outcome.
Omit the section entirely to save time.
Investigating and communicating the discrepancy preserves data integrity and trust. Ignoring or falsifying data undermines credibility and can cause major issues.
Your manager asks you to manipulate sales figures to secure investor funding. What is your best course of action?
Suggest adjusting projections instead of actual data.
Comply but keep a personal record in case you are asked later.
Refuse and report the request to the ethics hotline or compliance department.
Ignore the manager and do nothing.
Refusing and reporting upholds ethical and legal standards and protects both you and the organization. Manipulating or bypassing official channels can lead to serious legal consequences.
A long”standing vendor relationship is critical but their prices are now above market rate. You must deliver savings. What approach balances loyalty and cost?
Secretly buy from another vendor and hide it.
Open negotiations with the vendor referencing market data and explore volume discounts while keeping alternate suppliers in mind.
Terminate the relationship immediately and switch to the cheapest supplier.
Ignore the cost issue and absorb the price increase.
Negotiating with transparency maintains the relationship while pursuing savings. Hasty termination or secret actions risk supply continuity and trust.
During a crisis your team is overwhelmed. You must allocate limited personnel and time. How do you decide?
Assess impact on critical operations, assign core team members to highest”impact tasks, and delegate rest with clear guidance.
Handle everything yourself to ensure quality.
Postpone all tasks until more resources arrive.
Let team members choose tasks based on interest.
Focusing on critical operations ensures the greatest impact under pressure, and clear delegation maintains productivity. Self”overload or undirected choice can reduce overall effectiveness.
A peer is being harassed by a senior leader but fears retaliation if they report it. As a colleague, what should you do?
Advise them to ignore it to avoid conflict.
Encourage them to report to HR or an anonymous hotline and offer to accompany them.
Tell others in the team gossiping about it.
Confront the senior leader directly on their own behalf.
Supporting a formal report and offering accompaniment helps protect the peer and ensures proper investigation. Ignoring, gossiping, or unauthorized confrontation can worsen the situation.
You must choose between delaying product launch to fix a serious bug or launching on time and issuing a patch later. What choice best balances risk and stakeholder needs?
Launch a half-built product to meet the date.
Launch on schedule and apologize later if customers complain.
Hide the bug and hope no one notices.
Delay the launch to resolve the bug, communicate transparently with stakeholders about the revised timeline.
Delaying shows commitment to quality and customer trust, while transparent communication manages expectations. Rushing a flawed product risks reputation and user satisfaction.
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Learning Outcomes

  1. Analyse complex workplace scenarios to select optimal responses
  2. Evaluate interpersonal skills and conflict-resolution strategies
  3. Apply ethical judgment to professional situations
  4. Identify priorities and resource management in varied contexts
  5. Demonstrate effective decision-making under pressure

Cheat Sheet

  1. Understand the purpose of Situational Judgement Tests - These tests throw you into workplace drama, letting you show off your decision-making and people skills in realistic scenarios. Think of it like a choose-your-own-adventure for your career! Sharpen your awareness of context and the behaviors employers value most. PsychometricTests.org
  2. Familiarize yourself with common competencies evaluated - SJTs often quiz you on communication, teamwork, problem-solving, and ethics. By recognizing these key competencies, you'll tailor your answers to highlight your strengths. Get comfortable with each skill category so no question catches you off guard. 123test.com
  3. Practice interpreting workplace scenarios - Sample questions are your secret weapon: they teach you how to spot the clues that point to the best responses. The more you practice, the faster you'll decode tricky situations. Plus, repetition builds confidence so nothing surprises you on test day. JobTestSuccess
  4. Develop effective decision-making strategies - When pressure builds, it helps to have a game plan: prioritize tasks, weigh pros and cons, and stay calm. Try frameworks like "stop, think, act" to structure your choices. Clear strategies keep you cool when scenarios get intense. ToolsHero
  5. Enhance your conflict-resolution skills - Disagreements happen everywhere, even the best teams face friction. Learn techniques like active listening, empathy, and win-win solutions to navigate tensions. Showing mature conflict-resolution tells employers you're a true team player. PsychometricTests.org
  6. Apply ethical principles to professional situations - Integrity shines bright on SJTs, so think about honesty, fairness, and responsibility. Reflect on scenarios where doing the right thing matters more than taking shortcuts. Demonstrating ethical awareness proves you're trustworthy and accountable. 123test.com
  7. Recognize the significance of company values - Different organizations prize different values - innovation, customer focus, or teamwork, for example. Aligning your responses with a company's culture boosts your appeal as a candidate. Study mission statements and weave those values into your choices. JobTestSuccess
  8. Improve your time management skills - Even if SJTs aren't timed, pacing yourself ensures you stay sharp throughout. Practice allocating a set time per question so you avoid rushing at the end. Efficient time use means you'll give each scenario the thought it deserves. ToolsHero
  9. Seek feedback on your practice responses - Reviewing explanations for correct answers reveals the reasoning behind top choices. Feedback helps you spot gaps in thinking and adjust your approach. Embrace constructive critique - it's a fast track to mastery. PsychometricTests.org
  10. Stay calm and confident during the test - Your mindset is half the battle: deep breaths, positive self-talk, and a clear focus go a long way. Treat each scenario as a puzzle to solve rather than a trap. Confidence and composure shine through in your responses. JobTestSuccess
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