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Quizzes > Quizzes for Business > Technology

Outlook 365 Feature Knowledge Test

Test Your Outlook 365 Feature Expertise

Difficulty: Moderate
Questions: 20
Learning OutcomesStudy Material
Colorful paper art depicting a quiz on Outlook 365 feature knowledge test

Imagine acing your daily email workflow with confidence - this Outlook 365 Feature Knowledge Test challenges you to explore key tools and features. Whether you're a beginner or a seasoned user, this practice quiz offers a fun way to verify your knowledge and uncover gaps. Educators and IT professionals alike will appreciate the clear, concise questions designed to reinforce essential skills. You can freely modify this quiz in our intuitive quizzes editor to suit any training need. Looking for more? Check out the Microsoft Dynamics 365 Administration Practice Quiz or the IT Fundamentals Knowledge Test.

Which feature in Outlook 365 separates important emails from less important ones into different tabs?
Clutter Folder
Conversation View
Focused Inbox
VIP Filter
Focused Inbox automatically divides incoming mail into two tabs: Focused for priority messages and Other for everything else. This helps users quickly see their most important email.
Which Outlook icon do you select to view your upcoming meetings and appointments?
Calendar icon
Envelope icon
People icon
Tasks icon
The Calendar icon opens the calendar view where you can manage appointments and meetings. The Envelope icon opens Mail, People is Contacts, and Tasks is the To Do list.
What feature allows you to flag an email for follow-up in Outlook 365?
Apply Category
Flag for follow-up
Archive Message
Mark as Read
Flagging an email marks it for follow-up and can automatically add it to your task list. Categories are for color-coding, marking as read changes its status, and archiving removes it from the inbox.
What tool in Outlook 365 do you use to quickly find messages by keyword, sender, or subject?
Filter View
Rules Wizard
Quick Parts
Search bar
The Search bar at the top of the mail interface lets you filter messages by text, sender, date, and other criteria instantly. Filters and Rules are for organizing and automating messages, while Quick Parts stores reusable content.
Where do you configure your default email signature in Outlook 365?
Send/Receive > Signature Settings
File > Options > Mail > Signatures
Home > New Email > Customize
View > Layout > Signatures
Signatures are configured under File > Options > Mail > Signatures, where you can create and assign signatures to new messages and replies. Other menu paths do not provide signature management.
Which Outlook 365 feature lets you apply multiple actions to an email with a single click?
Quick Parts
Sweep
Rules
Quick Steps
Quick Steps allow you to bundle actions like moving, flagging, and responding into one click. Rules run automatically on incoming mail, and Quick Parts stores reusable text snippets.
Which feature automatically processes incoming messages based on defined criteria?
Rules
Quick Steps
Categories
Sweep
Rules let you define conditions and actions so Outlook processes messages automatically when they arrive. Sweep is a quick cleanup tool and Categories are manual labels.
Which button in the Outlook 365 meeting window inserts a Microsoft Teams link automatically?
Add-Ins
Insert Meeting
New Teams Meeting
Scheduling Assistant
The New Teams Meeting button adds the Teams link and details into your meeting invite. Scheduling Assistant helps find times, and Insert Meeting just inserts another meeting item without Teams integration.
How can you send the contents of an email to OneNote from Outlook 365?
Forward it to your OneNote email
Click the Send to OneNote button
Copy and paste manually
Save as PDF and import into OneNote
The Send to OneNote button in the ribbon sends the email content directly to your OneNote notebook. Manual methods work but are not the integrated feature.
Which integration allows you to turn an email into a task in Microsoft To Do?
Flag the email for follow-up
Drag email into Calendar
Use Quick Steps
Apply a Category called "To Do"
Flagging an email in Outlook automatically adds it to Microsoft To Do as a task. Categories and Quick Steps do not directly integrate with To Do.
Which Outlook 365 feature helps attendees find a meeting time across different schedules?
Scheduling Assistant
FindTime add-in
Time Zones
Delegate Access
Scheduling Assistant shows availability of attendees and rooms to help pick an optimal meeting time. FindTime is a separate add-in, and Delegate Access lets another user manage your calendar.
What is the purpose of Search Folders in Outlook 365?
Archive old items automatically
Backup mailbox content
Store attachments externally
Provide virtual folders that display items matching criteria
Search Folders are virtual folders that show messages meeting specific search criteria in one place. They do not move or archive items but provide a dynamic view.
How do you automatically display a shared mailbox in your Outlook 365 folder list?
Grant Full Access permissions to the mailbox
Add it as a new account
Use the Sharepoint sync option
Enable Delegate Access
Granting Full Access permissions in Exchange automatically auto-maps the shared mailbox in Outlook. Delegates have separate permissions and adding as a new account resets the profile.
Which customization option controls where the Reading Pane appears in Outlook 365?
Send/Receive tab > Pane Settings
File > Options > Advanced
View tab > Reading Pane
Home tab > Layout Options
The Reading Pane location is set under the View tab > Reading Pane, where you can choose Right, Bottom, or Off. Other tabs do not control reading pane placement.
What is the function of Categories in Outlook 365?
Encrypt email contents
Color-code and organize items across Outlook
Automatically delete old messages
Set message importance
Categories allow you to tag emails, calendar entries, and tasks with color-coded labels for organization. They do not control deletion, encryption, or importance settings.
Which feature provides encryption of email messages in transit and at rest in Outlook 365?
BitLocker
Transport Layer Security
Office 365 Message Encryption
S/MIME
Office 365 Message Encryption ensures that emails are encrypted both in transit and at rest, and recipients can open them securely. TLS protects data in transit only, while S/MIME requires certificate management.
What feature can block the transmission of sensitive information like credit card numbers in Outlook 365?
MailTips
Data Loss Prevention (DLP) policy
Retention policy
Archiving
DLP policies scan outgoing messages for sensitive data and can block or warn users before sending. Retention policies manage data lifecycle but do not inspect content in transit.
Which Outlook 365 feature lets you apply labels defining how long to keep emails and when to delete them?
Retention labels
Sensitivity labels
Permissions
Categories
Retention labels allow administrators or users to tag items with rules that define retention periods and disposition actions. Sensitivity labels control access and encryption, not retention.
Which API can be used to integrate custom applications with Outlook 365 for accessing mail, calendar, and contacts?
Simple Mail Transfer Protocol (SMTP)
Microsoft Graph API
Exchange Web Services (EWS)
MAPI
Microsoft Graph API is the modern, unified endpoint for accessing Outlook mail, calendar, contacts, and more in Office 365. EWS and MAPI are older interfaces, and SMTP is only for sending mail.
Which feature restricts actions such as forwarding, printing, or copying from an email message in Outlook 365?
Sensitivity labels
Office 365 Message Encryption
Data Loss Prevention (DLP)
Information Rights Management (IRM)
IRM policies restrict actions on emails like forwarding, printing, and copying. DLP prevents sensitive data leaks, while Message Encryption secures transit, and sensitivity labels classify data.
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Learning Outcomes

  1. Identify essential Outlook 365 productivity features.
  2. Demonstrate efficient email and calendar management.
  3. Apply customization settings for optimal workflow.
  4. Analyse integration of Outlook 365 with other apps.
  5. Evaluate security and compliance options in Outlook.
  6. Master advanced collaboration tools and add-ins.

Cheat Sheet

  1. Mastering Productivity Tools - Dive into features like Focused Inbox and Sweep to keep your emails in check. Turn messages into action items by syncing with Trello, and never let tasks slip through the cracks. Boost your workflow efficiency and feel like an inbox ninja! Wisestamp's Complete User Guide
    2. Wisestamp's Complete User Guide
  2. Automating Emails with Quick Steps - Set up Quick Steps to zip through repetitive actions, and use color-coded Categories to spot important messages at a glance. Rules and alerts make sure nothing important gets buried, while Scheduling Assistant helps you lock in meeting times without the email ping-pong. Jump from inbox chaos to calendar calm! Quick Steps & Categories Guide
    3. Quick Steps & Categories Guide
  3. Customizing Your Outlook Experience - Tweak your reading pane layout, build personalized signatures, and craft automatic replies that sound like you. Rules can automatically sort incoming mail, keeping your inbox gleaming. Custom settings let Outlook play by your rules! Customize Outlook Settings
    4. Customize Outlook Settings
  4. Seamless App Integrations - Link Outlook with Teams for one-click video calls and pull in SharePoint files without leaving your inbox. This dream team of Microsoft apps means less app-hopping and more time collaborating. Keep everything in sync and wow your teammates! Integrating Outlook & Microsoft Tools
    5. Integrating Outlook & Microsoft Tools
  5. Protecting Your Inbox - Lock down sensitive content with Information Rights Management to stop unwanted forwards or copies. Built-in encryption wraps your messages in a digital fortress, delivering peace of mind. Stay secure and keep your secrets safe! Outlook Privacy & Security
    6. Outlook Privacy & Security
  6. Powerful Add-Ins & Workflows - Use Adobe Sign or DocuSign right inside your email for lightning-fast approvals. Plug in CRM tools like Salesforce to track client chats without switching windows. It's like giving Outlook a superpower cape! Outlook Add-ins & Collaboration Tools
    7. Outlook Add-ins & Collaboration Tools
  7. Task Management with Microsoft To Do - Create tasks from emails, set reminders, and watch your to-do list sync across all your devices. Prioritize like a pro and never miss a deadline again. Your productivity just got a major upgrade! Outlook Task Management Tips
    8. Outlook Task Management Tips
  8. Staying Productive on the Go - Grab the Outlook mobile app for full email, calendar, and contact access wherever you roam. Swipe gestures help you archive, flag, or schedule in a flash, while Focused Inbox keeps the noise down. Turn your phone into a pocket powerhouse! Outlook Mobile App Tips
    9. Outlook Mobile App Tips
  9. Quick Search Mastery - Filter emails by sender, date, or keyword to find exactly what you need in seconds. Save your favorite filters as Search Folders for instant access to critical messages. Spend less time hunting and more time doing! Efficient Search in Outlook
    10. Efficient Search in Outlook
  10. Delegation for Teams - Give colleagues permission to handle your inbox or calendar and watch teamwork reach new heights. Delegates can email or schedule on your behalf, ensuring nothing falls through the cracks when you're out. Share the load, share the success! Outlook Delegation Features
    11. Outlook Delegation Features
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