Unlock hundreds more features
Save your Quiz to the Dashboard
View and Export Results
Use AI to Create Quizzes and Analyse Results

OR
Sign inSign in with Facebook
Sign inSign in with Google
Quizzes > Quizzes for Business > Technology

Outlook 365 Feature Knowledge Test

Test Your Outlook 365 Feature Expertise

Editorial: Review CompletedCreated By: Nicole DiazUpdated Aug 28, 2025
Difficulty: Moderate
Questions: 20
Learning OutcomesStudy Material
Colorful paper art depicting a quiz on Outlook 365 feature knowledge test

This Outlook 365 Feature Knowledge Test helps you practice the tools you use in mail and calendar so you can work faster every day. Answer 15 multiple-choice questions to check your grasp, spot gaps, and pick up a tip or two. When you're done, explore the Dynamics 365 admin quiz or the IT Fundamentals quiz .

Where can you enable Focused Inbox in Outlook desktop?
Home tab > Junk > Focused
Send/Receive tab > Download Preferences
View tab > Show Focused Inbox
File > Options > Trust Center
undefined
In Outlook on the web, which option lets you schedule an email to send at a later time?
Timed send
Defer send
Delay Delivery
Send later
undefined
Which Outlook feature automatically performs actions on incoming messages based on conditions you define?
Sweep
Rules
Clean Up
Quick Steps
undefined
What does the Sweep feature primarily help you do in Outlook on the web?
Create multi-step automation on messages
Quickly manage emails from a specific sender with options like keep latest only
Schedule meetings with suggested times
Encrypt messages end-to-end
undefined
In Outlook desktop, where do you set an Automatic Reply (Out of Office)?
Home > Rules > Automatic Replies
File > Automatic Replies
Send/Receive > Work Offline
View > Reading Pane > Automatic Reply
undefined
Which Outlook feature provides color-coded labels you can apply to emails, calendar items, and contacts for organization?
Categories
Sensitivity labels
Retention policies
Flags
undefined
Which action adds the message to your Microsoft To Do task list and sets a reminder if desired?
Pinning the email
Categorizing the email
Flagging the email for Follow Up
Marking as Unread
undefined
What happens when you @mention someone in the body of an email in Outlook 365?
They receive a read receipt automatically
They are automatically assigned a task in Planner
The email is automatically marked High Importance for them only
They are added to the To line and their name is highlighted in the message
undefined
Which calendar permission level allows another person to modify your Outlook calendar events?
Can view titles and locations
Can view when I am busy
Can edit
Can view all details
undefined
Which Outlook feature lets you apply multiple actions (like move, categorize, and mark as read) with a single click?
Sweep
Clean Up
Quick Steps
Rules
undefined
In Outlook desktop, where can you enable conversation threading to group related messages together?
File > Options > Mail > Threading
Folder tab > Arrange By > Thread
Home tab > Conversation Settings > Group
View tab > Show as Conversations
undefined
Which search query limits results to messages that include attachments in Outlook 365?
with:files
type:attachment
attachments:true
hasattachments:yes
undefined
Which Outlook feature creates a virtual folder that displays items matching specific criteria (for example, Unread mail)?
Archive
Search Folder
Retention Folder
Quick Step
undefined
Which Outlook feature helps you find a time when all required attendees are available for a meeting?
Clean Up
Scheduling Assistant
Focused Inbox
People Pane
undefined
To send from a shared mailbox address in Outlook 365, which permission is required?
Impersonation
FullAccess only
Send As on the shared mailbox
Reviewer
undefined
Which condition must be true for Outlook's message recall to potentially succeed?
Recipient uses any email app as long as the message is unread
Message was sent with High Importance
Recipient is in the same Microsoft 365 organization using Outlook/Exchange and the message is unread
Recipient has read receipts disabled
undefined
Which calendar view option lets you merge multiple calendars into a single, layered display in Outlook desktop?
Split View
Side-by-Side Only
Compare View
Overlay Mode
undefined
Which message protection option prevents recipients from forwarding your email in Outlook 365?
Read Receipt
Bcc
High Importance
Do Not Forward
undefined
Where in Outlook desktop can you estimate and reduce mailbox size using built-in tools?
Home > Clean Up > Mailbox
Send/Receive > Download Preferences
File > Tools > Mailbox Cleanup
View > Folder Size
undefined
What is the default keyboard shortcut in Outlook desktop to compose a new email message?
Ctrl+Shift+M
Ctrl+N
Ctrl+M
Alt+N
undefined
0

Learning Outcomes

  1. Identify essential Outlook 365 productivity features.
  2. Demonstrate efficient email and calendar management.
  3. Apply customization settings for optimal workflow.
  4. Analyse integration of Outlook 365 with other apps.
  5. Evaluate security and compliance options in Outlook.
  6. Master advanced collaboration tools and add-ins.

Cheat Sheet

  1. Mastering Productivity Tools - Dive into features like Focused Inbox and Sweep to keep your emails in check. Turn messages into action items by syncing with Trello, and never let tasks slip through the cracks. Boost your workflow efficiency and feel like an inbox ninja! Wisestamp's Complete User Guide
  2. Automating Emails with Quick Steps - Set up Quick Steps to zip through repetitive actions, and use color-coded Categories to spot important messages at a glance. Rules and alerts make sure nothing important gets buried, while Scheduling Assistant helps you lock in meeting times without the email ping-pong. Jump from inbox chaos to calendar calm! Quick Steps & Categories Guide
  3. Customizing Your Outlook Experience - Tweak your reading pane layout, build personalized signatures, and craft automatic replies that sound like you. Rules can automatically sort incoming mail, keeping your inbox gleaming. Custom settings let Outlook play by your rules! Customize Outlook Settings
  4. Seamless App Integrations - Link Outlook with Teams for one-click video calls and pull in SharePoint files without leaving your inbox. This dream team of Microsoft apps means less app-hopping and more time collaborating. Keep everything in sync and wow your teammates! Integrating Outlook & Microsoft Tools
  5. Protecting Your Inbox - Lock down sensitive content with Information Rights Management to stop unwanted forwards or copies. Built-in encryption wraps your messages in a digital fortress, delivering peace of mind. Stay secure and keep your secrets safe! Outlook Privacy & Security
  6. Powerful Add-Ins & Workflows - Use Adobe Sign or DocuSign right inside your email for lightning-fast approvals. Plug in CRM tools like Salesforce to track client chats without switching windows. It's like giving Outlook a superpower cape! Outlook Add-ins & Collaboration Tools
  7. Task Management with Microsoft To Do - Create tasks from emails, set reminders, and watch your to-do list sync across all your devices. Prioritize like a pro and never miss a deadline again. Your productivity just got a major upgrade! Outlook Task Management Tips
  8. Staying Productive on the Go - Grab the Outlook mobile app for full email, calendar, and contact access wherever you roam. Swipe gestures help you archive, flag, or schedule in a flash, while Focused Inbox keeps the noise down. Turn your phone into a pocket powerhouse! Outlook Mobile App Tips
  9. Quick Search Mastery - Filter emails by sender, date, or keyword to find exactly what you need in seconds. Save your favorite filters as Search Folders for instant access to critical messages. Spend less time hunting and more time doing! Efficient Search in Outlook
  10. Delegation for Teams - Give colleagues permission to handle your inbox or calendar and watch teamwork reach new heights. Delegates can email or schedule on your behalf, ensuring nothing falls through the cracks when you're out. Share the load, share the success! Outlook Delegation Features
Make a Quiz (FREE) Copy & Edit This Quiz Create a Quiz with AI

Technology Quizzes

Powered by: Quiz Maker