SJE Rhombus Duplex Troubleshooting
Pumps do not operate. Use this guide for panel models 122, 322, 123, 124 and 324. Images may vary depending on the panel and features.
Pumps do not operate. Use this guide for panel models 122, 322, 123, 124 and 324. Images may vary depending on the panel and features.
WARNING: Please use caution while handling your pump control panel. We have designed them with the highest safety standards in mind, however they are complex electronics and can cause death or serious injury if used improperly. Only follow the instructions provided in these videos and contact our support team if you are unsure of what to do.
WARNING: Please use caution while handling your pump control panel. We have designed them with the highest safety standards in mind, however they are complex electronics and can cause death or serious injury if used improperly. Only follow the instructions provided in these videos and contact our support team if you are unsure of what to do.
Does each contactor pull in when HOA is positioned in Hand Mode? Our new controller is pictured. Images may vary depending on the panel and features.
Yes
No
Verify pump voltage with volt meter on both sides of the contactor when pulled in. Voltage should match the voltage the pump requires. Does it match? Images may vary depending on the panel and features.
Yes
No
Is control voltage connected (120VAC only)?
Yes
No
Is the Power On LED illuminated on the circuit board? Our new controller is pictured. Images may vary depending on the panel and features.
Yes
No
If applicable, check fuses. Do fuses need to be replaced?
Yes
No
I just replaced them
Does pump operate?
Yes
No
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