Is your IT support killing it or killing you?
With our current IT support in place, our office efficiency
has never been better.
hasn't really improved much.
is almost worse.
has completely tanked.
We experience work disruptions due to technical issues
rather rarely.
about once a week.
at least a couple times a week.
on. the. daily.
There are never any surprises with our IT support and service, we always know what to expect.
Strongly Agree
Agree
Somewhat Agree
Don't Agree
Everyday is a new mystery
I know that when I call for support, or seek technical advice
I will get expert support and advice.
that it may take a few tries before they fix the issue or understand what I am asking.
I will have to call a few times in order to talk to someone that might be able to help me out.
I need to take a couple of shots of tequila and a few aspirins to brace myself for the experience.
I know that when I want to scale my business, my IT will
effortlessly scale.
may need some modifications to scale.
require significant work to accommodate the scale.
not be able to handle the scale at all, so I'll have to scrap that plan.
Each year, my IT budget is
mapped out and clearly defined so I know what projects are coming up when.
something I have in mind but is always underestimated.
just a few scratched out ideas.
on my wish list of things to have.
The people I deal with over at my tech support are
always very friendly and genuinely care about me.
usually friendly, but I can tell I'm just "another account."
not rude, but they could stand to be nicer.
indifferent to my existence.
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