Troubleshooting Motor Circuit for NEX Panels
Pump does not run. Images may vary depending on the panel and features.
Pump does not run. Images may vary depending on the panel and features.
WARNING: Please use caution while handling your pump control panel. We have designed them with the highest safety standards in mind, however they are complex electronics and can cause death or serious injury if used improperly. Only follow the instructions provided in these videos and contact our support team if you are unsure of what to do.
WARNING: Please use caution while handling your pump control panel. We have designed them with the highest safety standards in mind, however they are complex electronics and can cause death or serious injury if used improperly. Only follow the instructions provided in these videos and contact our support team if you are unsure of what to do.
Verify that incoming pump power matches the pump's electrical requirements.
Verify that incoming pump power matches the pump's electrical requirements.
Verify that incoming control/alarm power is approximately 120, 208, or 240 VAC.
Verify that incoming control/alarm power is approximately 120, 208, or 240 VAC.
Does the pump run in Hand mode?
Yes
No
Is voltage present at the pump connections and does it match the infeed pump power?
Yes
No
Are the Stop and Start/Lead floats raised?
Yes
No
When float circuits are closed, Stop and Start/Lead indicator lights will be lit when float is active.
When float circuits are closed, Stop and Start/Lead indicator lights will be lit when float is active.
Did the pump turn on?
Yes
No
Add jumper wire to Stop and Start/Lead circuits. When float circuits are closed, Stop and Start/Lead indicator lights should be lit when the power is turned back on.
Add jumper wire to Stop and Start/Lead circuits. When float circuits are closed, Stop and Start/Lead indicator lights should be lit when the power is turned back on.
Did the pump turn on while in the Auto position?
Yes
No
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