How does your student success strategy stack up?

For years, we have observed what the best schools in the nation do to ensure they are safeguarding their investments and reaching all students with the support they need. This diagnostic tool is designed to help you evaluate how your institution is performing with respect to student success, and where there is the most area for improvement.
 
The diagnostic is broken into four sections, each containing 6-8 statements. Please indicate to what extent you agree with the statements, no/partially/yes. We anticipate the entire diagnostic taking no more than 10 minutes.
 
You will receive your full, personalized recommendations upon submission.
For years, we have observed what the best schools in the nation do to ensure they are safeguarding their investments and reaching all students with the support they need. This diagnostic tool is designed to help you evaluate how your institution is performing with respect to student success, and where there is the most area for improvement.
 
The diagnostic is broken into four sections, each containing 6-8 statements. Please indicate to what extent you agree with the statements, no/partially/yes. We anticipate the entire diagnostic taking no more than 10 minutes.
 
You will receive your full, personalized recommendations upon submission.
Part 1: Student Success Mission and Goals
We have set an attainable, institution-wide goal for first-year retention
No
Partially
Yes
We have set an attainable, institution-wide goal for overall term-to-term persistence (students of all years)
No
Partially
Yes
We have set attainable, institution-wide goals for four-and six-year graduation
No
Partially
Yes
We use real-time process metrics (e.g., next-term registration, financial holds, registration holds) to track progress towards larger institutional goals
No
Partially
Yes
We have clear, centralized review processes in place to actively monitor real-time process metrics
No
Partially
Yes
We rely on executive dashboards to allow leadership across the institution to monitor progress towards student success metrics in real time
No
Partially
Yes
Part 2: Organizational Design
We have a defined leader at the Associate Provost level or above with ownership of student success strategy,execution, and resourcing
No
Partially
Yes
We have a standing, institution-wide committee responsible for student success and retention
No
Partially
Yes
Faculty members have a clearly defined role in our student success strategy
No
Partially
Yes
We have invested in new staff and positioned sufficient advisors to allow for equitable and strategic advising across the institution
No
Partially
Yes
We have established tracking and reporting processes to actively monitor advising activity and student success outcomes
No
Partially
Yes
We have created accountability mechanisms that ensure our advisors have opportunities for career advancement based on performance
No
Partially
Yes
Part 3: Advising and Student Support
We have worked to transform the mindset of our advisors to ensure that they provide holistic and proactive success advising
No
Partially
Yes
Our advisors proactively manage assigned caseloads, and engage in targeted outreach as needed
No
Partially
Yes
We have mechanisms that enable faculty and advising staff to collaborate with other student support offices to deliver coordinated care to students
No
Partially
Yes
Faculty at my institution address high DFW courses to optimize student learning and time to degree
No
Partially
Yes
Faculty at my institution leverage data to identify curricular barriers and update courses that are roadblocks to retention and graduation
No
Partially
Yes
Faculty and staff in student support units collaborate to integrate career and academic planning, and to support post-graduation planning
No
Partially
Yes
Our advising self-service tools are easy to access, intuitive, and designed to improve student decision-making
No
Partially
Yes
Part 4: Data and Technological Capabilities
Faculty, advisors, and student support staff rely on unified and shared student records to coordinate student support
No
Partially
Yes
Faculty, advisors, and student support staff use a closed-loop case management system and a referrals system
No
Partially
Yes
Advisors use multi-modal communication tools (e.g., email, text, mobile app) to send targeted outreach to students
No
Partially
Yes
Students can make appointments with advising and support services staff using an online system
No
Partially
Yes
Advising staff and student success leaders rely on predictive analytics to identify and stratify student subpopulations
No
Partially
Yes
Advising staff and student success leaders are able to use analytics to understand the effectiveness and impact of their interventions
No
Partially
Yes
Faculty and student support staff use early alert processes to identify academic, financial, or engagement problems
No
Partially
Yes
Advising staff and student success leaders rely on a student-facing app to scale and extend support by automating guidance
No
Partially
Yes
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