CIS 1103 - Information Systems - Quiz 1

A computer program designed to support a specific task or business process.

What does BI stands for?

What does APP stands for?

Provide computer-based support for complex, nonroutine decisions, primarily for middle managers and knowledge workers.

What does CBIS stands for?

An information system that uses computer technology to perform some or all of its intended tasks.

What does IT stands for?

What does IS stands for?

A special form of IS that support all managers of the organization by providing rapid access to timely information and direct access to structured information in the form of reports.

A collection of related files or tables containing data.

An elementary description of things, events, activities, and transactions that are recorded, classified, and stored but are not organized to convey any specific meaning.

A type of interorganizational information system that enables organizations to conduct transactions, and customers to conduct transactions with businesses.

What does ERP stands for?

Information systems that correct a lack of communication among the func area ISs by tightly integrating the func area ISs via a common database.

The science of adapting machines and work environments to people; focuses on creating an environment that is safe, well lit, and comfortable.

What does ES stands for?

Attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain.

What does FAIS stands for?

ISs that support a particular Func area within the organization.

A device such as a processor, monitor, keyboard, or printer. Together, these devices accept, process, and display data and information.

Data that have been organized so that they have meaning and value to the recipient.

Collects, processes, stores, analyzes, and disseminates information for a specific purpose.

Relates to any computer-based tool that people use to work with information and support the information and information-processing needs of an organization.

Hardware, software, databases, and networks.

IT components plus IT services.

Formed by the IT components of hardware, software, networks (wireline and wireless), and databases.

IT personnel use IT components to perform these IT tasks: develop information systems, oversee security and risk, and manage data.

A person knowledgeable about information systems and information technology.

What does IOS stands for?

Information systems that connect two or more organizations.

Data and/or information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise as they apply to a current problem or activity.

Professional employees who are experts in a particular subject area and create information and knowledge, which they integrate into the business.

A connecting system (wireline or wireless) that permits different computers to share resources.

The set of instructions for combining hardware, software, database, and network components in order to process information and generate the desired output.

A program or collection of programs that enable the hardware to process data.

The flow of materials, information, money, and services from suppliers of raw materials through factories and warehouses to the end customers.

What does TPS stands for?

Supports the monitoring, collection, storage, and processing of data from the organization's basic business transactions, each of which generates data.

Who is Homo Conexus?

The most connected generation in history is....

The generation that practices continuous computing is...

__________ is someone who uses information technologies such as smart phones, wireless Internet access, and Web-based applications to work remotely from anywhere.

Managing data center is an example of.....

Developing strategic information systems is an example of.....

Individuals who use the hardware and software, interface with it, or uses its output.

What are the basic components of Computer-based Information System?

To get the right information to the right people, at the right time, in the right amount, and in the right format is the purpose of:

Can we have an information system without computers and technologies?

Which order is the correct order?

Processed data that has been transformed into something meaningful to human beings.

Support managers at all levels of the organization

Handle the day-to-day operations of the organization, making routine decisions

Make tactical decisions, which deal with activities such as short-term planning, organizing, and control.

Make decisions that deal with situations that can significantly change the manner in which business is done.

Clerical Workers belong to which level?

Executive Managers belong to which level?

Bookkeepers, secretaries, electronic file clerks, and insurance claim processors are an example of:

Assigning job tasks to employees., and preparing purchase orders and delivery are the duties of.....

First line managers and supervisors are example of...

Short term planning, organizing and control are the of duties of.....

Department managers and project managers are example of...

Middle managers belong to which level?

Introducing a new product line, acquiring (purchasing) other businesses and relocating to a foreign country are the duties of....

Chief Executive Officers and Vice President of Operations are example of...

__________are experts in a particular subject area and provide advising to middle and executive managers.

Financial and marketing analysts, engineers, lawyers, and accountants are example of....

Create information and knowledge, which they integrate into the business. Collect and analyze information about Introducing a new product are the duties of....

___________are the clerical workers who use, manipulate, or disseminate information.

The workers who provide staff support between top and middle management are...

The workers who act as advisors and assistants for the top and middle management levels are...

The workers who must keep abreast of all developments and events related to their profession are....

__________ workers are supported by office automation and communication systems including document management, workflow, e-mail, and coordination software.

__________ workers are supported by Internet and intranet search engines, automated decision support systems and Web-based computer-aided design.

__________ managers are supported by func information systems and management information system.

What does MIS stands for?

__________ managers are supported by business intelligence and business performance management systems.

__________ managers are responsible for making tactical decisions.

__________ managers are responsible for making strategic decisions.

What does OAS stand for?

Used mainly by clerical staff, lower and upper managers and knowledge workers.

Used mainly to summarize information and prepare reports for managers in specific func area.

Used mainly to provide support for complex and non-routine decisions for middle managers and knowledge workers.

Used attempt to duplicate the work of human experts by applying reasoning capabilities, knowledge, and expertise within a specific domain. Used mainly by knowledge workers and executive managers.

Developing documents, scheduling resources and communications (emails and video conferencing) are an example of...

Quarterly sales reports for a sales department manager is an example of...

Produces reports summarized from transaction data, usually in one Func area.

Help integrate multiple Func areas to use common databases. Also increase communication between Func areas.

Supports the activities within specific Func area.

Processes transaction data from business events.

Integrates all Func areas of the organization.

Supports daily work activities of individuals and groups.

Provides access to data and analysis tools.

Mimics human expert in a particular area and make decisions.

Presents structured, summarized information about aspects of business important to executives

Manages flow of products, services and information among organiations

Microsoft office is an example of...

Oracle and SAP system are an example of...

_________ is an activity or set of related activities that will accomplish a specific organizational goal (e.g. creating a product or service).

_________ is the manner in which work is organized, coordinated and focused to produce valuable product or service.

_________ refers to the unique ways in which organisation coordinate work, information.

The two types of business processes are....

The business process which involves only a single Func area is....

The business process which involves many Func areas is....

Production/Operations Management is an example of...

Supply Chain Management and E-Procurement are an example of....

What does SCM stands for?

______ is the efficient management of the supply chain end-to-end processes that start with the design of the product or service and end when it is sold, consumed, or used by the end consumer.

______ is a network of retailers, distributors, transporters, storage facilities, and suppliers that participate in the production, delivery, and sale of a product to the consumer.

______ helps business manage relationships with their suppliers. These systems help suppliers, purchasing firms, distributors and logistics companies share information about orders, production, inventory levels, delivery of products and services

The three segments of Supply Chain Management is.... (in-order)

Which segment does sourcing or procurement takes place in?

Which segment does packaging, assembly, or manufacturing takes place in?

Which segment does distribution takes place in?

The flows and activities conducted within a company among its own departments. It includes the processing of the materials.

_______ refers to software needed to support specific segments of the supply chain, such as in manufacturing, inventory control, scheduling, and transportation. This software concentrates on improving decision making, optimization, and analysis.

The flow of materials, products, and activities from the manufacturing company to its distributors, marketing channels, and so forth, all the way to the end consumer.

What does CRM stands for?

Help businesses manage their relationship with customers.

Provide information to coordinate all of the business processes that deal with customers in sales marketing and service.

______ is done to optimize revenue, customer satisfaction and customer retention.

Gathers information and integrates customer information from multiple communication channels such as Mobile, Email, Communities, Websites and Social channels.

______ is an enterprise wide effort to acquire and retain profitable customers.

______ focuses on building long-term and sustainable customer relationships that add value for both the customer and the company.

The flows and activities conducted between a company (e.g., manufacturer, assembler) and its suppliers and their sub-suppliers, all the way to the origin of the materials.

______ is done with a software application that includes features for supplier management. It results in large savings and improvements in buyer-seller relationships.

______ is the use of Internet technologies to purchase or provide goods and services.

What does RFID stands for?

Which identifier can read information from greater distance?

Which tag can store more information and is more durable?

______ is a technology that uses a radio waves to identify items.

Quick tracking of items in real time, finding out a lot of information about the item and being able to take a quick inventory of items are the benefits of...

Adding value to the business, achieving business goals effectively, reduce the amount of time it takes for carry out an activity/task, improve the quality of service that can be achieved from a business and business performance improvement are the advantages of...

Data needs to be... (in-order)

______ is the old approach to manage data

Which is more flexible, powerful and efficient?

Which file organization can be accessed randomly?

Which file organization needs to go through a sequence? ( 1 -> 2 -> 3 )

Magnetic tape is an example of...

Magnetic disk is an example of...

Data redundancy, Data inconsistency, Data isolation, Data security, Lack of Data integrity and Data concurrency are limitations of......

Multiple copies of the same document/file in different places.

Data values are not synchronized across various copies of the data.

File organization creates silos of data that make it extremely difficult to access data from different applications.

The manager manually opens two different files to get information about specific product sale is an example of......

Who can access what? Dynamic environments become difficult to manage in terms of access and control.

Much harder to enforce the data rules

Refers to accessing same file at the same time

Difficult in a file environment because new applications are added on an ad hoc basis. Applications increase as the number of people who can access the data.

Accessing & recording of data may be going on at the exact same time.

Various copies of the data do not agree on the same thing.

Keeping the organization’s data safe from theft, modification, and/or destruction.

Data must meet constraints (e.g., student grade point averages cannot be negative).

What does DBMS stands for?

Data management problems arising from the file environment approach led to the development of databases and.......

______ is a binary digit, or a “0” or a “1”.

______ is eight bits and represents a single character (e.g., a letter, number or symbol).

______ is a group of logically related characters (e.g., a word, small group of words, or identification number).

_______ is a group of logically related fields (e.g., student in a university database).

______ is a group of logically related records.

______ is a group of logically related files

______ is an object (person, place, thing) or concept for which data is collected.

______ is a single characteristic or fact about the entity

Special attributes that uniquely identify each entity (record).

______ is a field that is common between two tables and is used to link them or create a relationship between them.

What are the two basic types of databases?

Consistency, easier maintenance, easier control and easier to secure are the benefits of......

Single point of failure and transmission delay are the disadvantages of....

One central physical location.

Has complete copies of a database, or portions of a database.

What are the two type of Distributed Database?

Replicated and Partitioned are two types of....

Backup in case of a failure with the centralized database and improves the response time because it is local (closer) to users are the benefits of...

Expensive to set up and maintain is one of the drawbacks of......

Data entered more quickly and kept more accurate by the users immediately responsible for the data are one of the benefits of...

Security problems are one of the drawbacks of...

The ______ acts as an interface between application programs and physical data files. It provides users with tools to add, delete, maintain, display, print, search, select, sort, and update data.

______ is used to manage databases

______ is a program that provides access to databases like (Oracle, Access, MySQL) so organizations can: create, enter, edit, modify, delete, centeralize, manage and access data

What does GUI stands for?

What does DASD stands for?

Attributes are permanently stored.

Requesting attribute information from various perspectives.

Change or read the same attributes at the same time.

Backup copies need to be made in case of equipment failure. A periodic copy may be created for a remote organization that cannot readily access the original.

Applying rules to attributes to keep them clean and trustworthy.

Limits on who can see or change attributes are necessary.

DBMS performs calculations (sum, average, count …etc.).

Who accessed what attributes, what was changed, when.

The speed of interactions.

Specialized computer facilities containing mission-critical information systems.

______ is a pool of data produced to support decision making; it is also a repository of current and historical data of potential interest to managers throughout the organization.

Subject Oriented, Integrated, Time Variant and Nonvolatile are the characteristics of....

Web based, Relational/multidimensional, Client/server, Real time and includes metadata are the characteristics of......

Data are organized by detailed subject, such as sales, products, or customers, containing only information relevant for decision support.

Data warehouses must place data from different sources into a consistent format.

A warehouse maintains historical data. The data do not necessarily provide current status. They detect trends, deviations, and long-term relationships for forecasting and comparisons, leading to decision making. Every data warehouse has a temporal quality.

After data are entered into a data warehouse, users cannot change or update the data. Obsolete data are discarded, and changes are recorded as new data.

______ is a smaller and focus on particular subject or department.

Subset of the data warehouse, consist of a single subject (e.g marketing, operation, production, etc.)

What does DB stands for?

What is the difference between the physical view of and the logical view of data?