UX Trivia Quiz #8 by Tom Tullis

This man is widely recognized as the first to use the term "user experience" in the sense that we use it today (actually in his new job title, "User Experience Architect"). Who is he?

Don Norman	Jakob Nielsen
Ben Shneiderman	Alan Cooper

This person was the primary author of the first book on web usability, Web Site Usability: A Designer's Guide, first published in 1997. Who is he?

Jared Spool	Jakob Nielsen
Steve Krug	Tom Moran

This person is sometimes called the "Mother of Verdana" for her work while in the Typography group at Microsoft. (Part of the name of the font comes from the name of her eldest daughter, Ana.) Who is she?

Virginia Howlett	Carol Twombly
Zuzana Licko	Susan Kare

Assume you're conducting a usability study to get a good idea of how long it will take users to complete a critical task using a new design. If you increase the number of participants in the study, what would be most likely to happen to the confidence interval for the mean time?

It would get smaller	It would get larger
It would not change	Impossible to tell

Which of these is NOT one of Jakob Nielsen's Ten Heuristics for User Interface Design?

Quick page loading	Visibility of system status
Error prevention	Recognition rather than recall

The Net Promoter Score is calculated based on the responses to just one question. What is that question?

How likely is it that you would recommend our <company/product/service> to a friend or colleague?	How easy to use is the web site for our <company/product/service>?
How likely are you to continue using our <company/product/service>?	How would you rate your overall reaction to our <company/product/service>?

What's wrong with this graph?

It should be a bar or column graph instead of a line graph	It shouldn't have error bars
It should be a pie chart instead of a line graph	There's nothing wrong with it

Which type of exercise is most useful for learning about the categories users would create in organizing a set of items?

Open card sort	Closed card sort
Tree test	MDS test

What does CSS stand for?

Cascading Style Sheets	Continuous Screen System
Critical Statistics Scale	Counting Sheep Slumber

What's it called in a usability study where a participant gives the responses that they think will be viewed favorably?

Social desirability bias	Hawthorne effect
Stroop effect	Demand characteristics bias