SJE Rhombus Simplex Troubleshooting

Applicable for Models 112, 312, 113 and 114. Pump not operating? Continue to troubleshoot. Images may vary depending on the panel and features.
Applicable for Models 112, 312, 113 and 114. Pump not operating? Continue to troubleshoot. Images may vary depending on the panel and features.
WARNING: Please use caution while handling your pump control panel. We have designed them with the highest safety standards in mind, however they are complex electronics and can cause death or serious injury if used improperly. Only follow the instructions provided in these videos and contact our support team if you are unsure of what to do.
WARNING: Please use caution while handling your pump control panel. We have designed them with the highest safety standards in mind, however they are complex electronics and can cause death or serious injury if used improperly. Only follow the instructions provided in these videos and contact our support team if you are unsure of what to do.
Is control voltage connected (120VAC only)? Images may vary depending on the panel and features.
Yes
No
Does contactor pull in when HOA is positioned in Hand mode and Pump Run indicator light is lit? Images may vary depending on the panel and features.
Yes
No
DISCONNECT ALL INCOMING VOLTAGE BEFORE PROCEEDING!
DISCONNECT ALL INCOMING VOLTAGE BEFORE PROCEEDING!
Position HOA selector switch in Automatic mode. Images may vary depending on the panel and features.
Position HOA selector switch in Automatic mode. Images may vary depending on the panel and features.
Remove and tag Stop and Lead floats.
Remove and tag Stop and Lead floats.
Secure insulated jumper wires on the Stop and the Lead terminals where you removed the wires in the previous step. Images may vary depending on the panel and features.
Secure insulated jumper wires on the Stop and the Lead terminals where you removed the wires in the previous step. Images may vary depending on the panel and features.
Reconnect voltage. Does contactor pull in? Listen for a loud click.
Yes
No
Does pump run?
Yes
No
Verify pump voltage with volt meter on both sides of the contactor when pulled in. Voltage should match the voltage the pump requires. Does it match? Images may vary depending on the panel and features.
Yes
No
Are the yellow control and alarm "Power On" LEDs illuminated on the circuit board? Images may vary depending on the panel and features.
Yes
No
Disconnect incoming power and check fuses. Do fuses need to be replaced?
Yes
No
Is control/alarm voltage connected? Use volt meter to test (should read approximately 120 VAC for each circuit). Images may vary depending on the panel and features.
Yes
No
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