Business Etiquette in the USA (PUBLIC)

Where do we make eye contact?
0%
0
Look from the face down
0%
0
Forehead to nose
0%
0
Eyes area only/no staring
Which kind of eye contact is to be avoided?
0%
0
Look from the face down
0%
0
Forehead to nose
0%
0
Eyes area only/no staring
Which is considered too aggressive of a handshake?
shaking from the wrist
shaking from the shoulder
shaking from the elbow
How many handshake pumps do we ideally do?
4
2
3
1
What should you NOT do if your colleague picks you up to take you somewhere for work?
a. thank him/her
b. be waiting 5 minutes before he/she comes
c. make them wait for you because you are late to the pick up point
d. walk away from the drop off point and not wait for them
c and d
a and b
Which person would you NOT tip in the U.S.?
housekeeping staff in a hotel
bell boy (person who takes your luggage to your room)
a person who cuts your hair
a person serving you food in a sit down restaurant where you order off the menu
the valet (person who parks your car for you)
The host or hostess at a restaurant
How much do you tip waitstaff in a restaurant?
Any of the below could be true
Whatever I feel like, depending on service
15-20% of the bill before or after taxes
Double the tax
What is “nursing the drink”?
drinking alcohol until you get drunk
doing shots
sipping the drink, talking, maybe eating, then drinking some more
What drinks can be ‘nursed’?
Any beverage
Only alcoholic drinks
What time is lunch in the U.S.?
12pm noon
11:30am
1pm
anytime you want
How long are breaks in a conference or during the workday?
5 minutes
10-15 minutes
30 minutes
As long as I want
If someone at the office says, "How are you?" How should you respond?
A. Smile silently, making eye contact, nodding head
B. Say, "Good, and you?"
C. Tell them all about your day in detail
A and/or B
If you network at a conference or meet a business associate in the U.S., what's the formula for a professional introduction?
Name, Position and/or Company/ "It's nice to meet you"/Greetings
Greetings/ Name, Position and/or Company/ "It's nice to meet you"
"It's nice to meet you"/Greetings/ Name, Position and/or Company
How many time zones are in the continental U.S.A.?
1
2
3
4
If it is 10am in New York City (EST Time Zone), what time is it in Denver, Colorado (MST Time Zone)?
12 noon
8am
10am
9am
If you are an attendee, what time should you enter a room for the start of a meeting, work, or a conference if the start time is 9am?
8:55 - 5 minutes early
9am - on the dot
9:10am - 10 minutes after the time
8:50-8:55 - 5-10 minutes early
In what instance can you say excuse me?
A. When I bump into someone in a crowd
B. When I burp
C. Said when trying to get someone's attention
All of the above
Only B and C
Can I use my foreign driver license (ex. Indian driving license) to rent a car in the U.S.?
Yes, regardless of language it is issued in
Yes, but I may be required to have an international driver ID as well
No
When I rent an apartment from an apartment complex, I need to:
Shovel snow
Mow the yard
Clean the hallways and common areas
All of the above
None of the above
What can never be said enough to an American?
Sorry
Thank you
Please
Have a good day
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