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How Agile is Your Organization? 1–Strongly Disagree; 2–Disagree; 3–Neutral; 4–Agree; 5–Strongly Agree

People can rely on others in my organization to complete work on time.
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Trust in our organization’s leadership is high.
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We have effective tools for regularly gathering feedback from customers.
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Customer-centricity is embedded in everything we do.
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We can make decisions quickly, without too many sign-offs or authorizations.
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Positive, trusting relationships are the norm in our organization.
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We can clearly express the difference we intend to make for stakeholders: the “why” behind the work we do.
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We have effective tools for regularly gathering feedback from employees.
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Teams here are empowered to make decisions and are not micro-managed.
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We regularly assess the level of trust in the leadership of our organization.
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Our leaders listen well, share information, and communicate effectively – especially when it comes to change.
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People are encouraged to take reasonable risks at work; it’s safe to experiment and learn from our mistakes.
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In our organization, we feel confident that no one will embarrass or punish anyone else for admitting mistakes, asking questions, or offering new ideas.
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Our organization assesses employees’ skills and determines which need to be strengthened for the future.
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Our organization has a strong training and development program for everyone, and it includes a focus on soft skills.
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We collaborate well across the organization and don’t have problems with silos.
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Everyone has a clear understanding of their job expectations, and we have the resources and know the process for fulfilling those expectations.
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The insights that come from data and feedback we collect from customers are shared promptly with everyone.
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The feedback we collect from employees is shared promptly with everyone.
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People here generally have a positive attitude toward new information and change.
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Our organization has the technical expertise necessary to use technology effectively.
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Transparency is routinely integrated into our technology/AI and change projects.
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Leaders here create an inclusive environment and show concern for all employees’ success and well-being.
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We are held accountable for individual and team outcomes and know the consequences of our performance – good or bad.
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We have a sense of purpose in the work that we do.
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