Security, Cash Handeling and Intellectual Property Policy Induction 

Scope and Purpose

It is the aim of the Multiskill Centre Ltd to ensure the safety and security of all employees, volunteers and participants, as well as customers visiting the premises. This requires employees to comply with all policy directives.

 

It is the responsibility of every Multiskill Centre Ltd employee to ensure that this key/security pass is kept in safe custody.

 

You should make sure that anypersonal belongings and valuables are locked away andsecuredor taken with you. Personal property is not covered by Company insurance.

 

 

Responsibilities
 
The supervisor or employee in charge at the close of business is responsible for the entire building lockup. Please refer to our security procedure checklist for details in appendix 1.
 
  • Never publicly discuss security arrangements, even with friends 
 
Cash Handling
 
All employees/participants involved in cash handling operations must follow these requirements:
 
  • Open the cash drawer only when it's in use and lock it all other times
  • Ensure accuracy when dealing with customer payments and notify a manager as soon as any discrepancy or mistake has been identified  
Procedure
 
Containers for change (CFC)
Cash can be exchanged for containers on Tuesday, Wednesday, and Thursday from 10 am until 2 pm.
1. CFC operator provides a written receipt after counting the customers containers
2. Cash amount is to be written in words to prevent alterations
3. Receipt is taken to cafe point of sale for collection of cash 
4. Cafe staff saves receipt in the til
5. CFC operator provides a total end of day receipt to cafe for reconciliation purposes
6. Cafe staff collate all receipts at the end of the day and reconciles with the end of day receipt provided by CFC Operator 
7. Where discrepancies occur, the Director shall be notified 
 
Cafe til start up and balance
RedDoor Cafe Coordinator or a Cafe Assistant is responsible for daily start up and end of day til balancing for the cafe. The person opening the Cafe for the day will undertake the cash upon process. The lsat staff member rostered on for the day will perform the balance/reconciliation.
 
Morning float should be equal to the previous days balance and no less than $200 and no more than $500. An Authorised Person shall attend at NAB to access funds if float is less than $200, and deposit excess, if float is over $500. Immediately upon discovery that the til is not within required range, the Cafe staff member shall email at least two Authorised Persons to notify that change is required or needs depositing so it can be rectified in a timely manner.
 
Start of day cash u process
Using Square point of sale application, enter the cash amount after counting the end of day cash from the previous day. This amount will change each day. Enter additional amount if required to withdraw cash from the bank to ensure a minimum $200 float. If in excess of $500, enter $500 and also any amount that requires banking.
 
End of day til balance
Add up the total CFC cash out receipts and check against the final end of day receipt provided by CFC operator. Using Square, manually input cash out receipts from container for change cash customers. Manually add any additional cash inputs (from NAB bank account) if required during the day to meet the CFC cash out customer needs.
 
Cafe til to be stored by Cafe staff member undertaking the end of day til reconciliation procedure at the end of each work day, behind picture cupboard using the provided pin for the locked safe. The Director will change the pin from time to time as necessary.     
Intellectual Property 
 
All intellectual property developed by employees during their employment with MultiSkill Centre Ltd, including discoveries or inventions made in the performance of their duties related in any way to the business of MultiSkill Centre Ltd, will remain the property of MultiSkill Centre Ltd. 
 

Employees must not:

  • disclose or use any part of any confidential information outside of the performance of their duties and in the interests of MultiSkill Centre Ltd
Appendix 1
 
Centre Daily Closure Procedure 
 
  • Please ensure that the recycling centre bag drop roller door (near the entrance to the main building) is opened and closed according to our opening hours 
  • Doors locked and power off
  • Pest control doors remained closed at the end of the day 
  • The front entryway should always look clean and tidy, no rubbish or random items there.
Please answer the following questions
Is it ok to give a friend your car keys with the MultiSkill Centre key on it when they borrow your car on the weekend?
Yes, it is fine as long as they dont know what the key is for
Absolutely not. MSC keys must be kept on your person or in a secure location - never shared.
When should the cash draw be opened?
When it's in use for business purposes only
when a customer buys something using EFT its ok to open it then too
If you need to change a $20 note for coins so you can pop them in a vending machine
Just after lunch if you want to check how much profit was made during the busy period
Who should be notified if the til is short or in excess so it can be rectified?
Any member of the cafe staff can be notified
Two authorised persons via email or one person if it can be requested in person of an authorised person – this ensures it is completed in a timely manner
True or False - Customers can bring up a written note or written receipt from the receipt book when collecting their CFC cash if its between 10am and 2pm?
True. As long as it has the correct amount written on it
False. The customer can only bring a proper RECEIPT from the receipt book to cash CFC containers. If in doubt, check with the Container For Change Operator if they receipt is genuine.
Who can share confidential information outside the business?
No one – unless requested lawfully by a government agent such as the police
Everyone. As long as the people you tell dont repeat it
View the Security, Cash Handling and Intellectual Property Policy here:
 
I acknowledge that I have read, understand and will abide by the above named policy
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